At Nafi Aesthetics & Academy, we provide elite medical treatments and professional training. To ensure the highest level of service and safety, the following terms apply to all bookings.
1. Booking Fees & Deposits
A non-refundable deposit is required to secure all treatment appointments and training course dates.
This fee will be deducted from the total cost of your service on the day of your appointment.
2. Cancellation & Rescheduling
We operate a strict 48-hour cancellation policy.
If you cancel or reschedule with less than 48 hours’ notice, your deposit will be forfeited.
One reschedule is permitted per booking, provided the 48-hour notice period is met.
3. Late Arrivals & No-Shows
Please arrive on time. If you are more than 15 minutes late, your appointment may be cancelled to avoid disrupting other clients, and your deposit will be lost.
“No-shows” will be charged the full cost of the service before any future bookings can be made.
4. Refund Policy
Treatments: We do not offer refunds on aesthetic treatments. As results vary per individual, we offer a complimentary review within 14 days if adjustments are required.
Academy: Training deposits are strictly non-refundable. Once course manuals or online materials have been accessed, the full course fee is non-refundable.
